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Engineered Systems Hardware Manager Service In Maintenance State (Doc ID 2863086.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle SuperCluster Specific Software - Version 3.x and later
Information in this document applies to any platform.

Symptoms

 The OESHM service Restarting too quickly

Engineered Systems Hardware Manager service in maintenance state

The 'svcs -xv svc:/application/management/eshm/osc:default' command shows the following status:

svc:/application/management/eshm/osc:default (Engineered Systems Hardware Manager)
State: maintenance since Sun Mar 27 09:50:35 2022
Reason: Restarting too quickly.
See: http://support.oracle.com/msg/SMF-8000-L5
See: /var/svc/log/application-management-eshm-osc:default.log
Impact: This service is not running.

FMA will also report the following defect:

Mar 27 09:50:35 <UUID> SMF-8000-YX Major

Problem Status : isolated
Diag Engine : software-diagnosis / 0.2
System
Manufacturer : Oracle Corporation
Name : SuperCluster M8
Part_Number : SuperCluster M8
Serial_Number : <serial number>

System Component
Manufacturer : Oracle Corporation
Name : SPARC M8-8
Part_Number : <part number>
Serial_Number : <serial number>
Firmware_Manufacturer : Oracle Corporation
Firmware_Version : (OBP)4.43.7,(HC)1.11.7,(HV)1.20.6
Firmware_Release : (OBP)2021.08.13,(HC)2021.08.13,(HV)2021.08.13
Host_ID : <hostid>
Server_Name : <server name>
Virtualization_Type : logical-domain
Virtualization_Roles : control-domain,io-domain,root-domain,service-domain
Parent_Type : non-virtualized
OS_Version : 11.4.40.107.3
OS_Architecture : sparc
OS_Platform : sun4v

----------------------------------------
Suspect 1 of 1 :
Problem class : defect.sunos.smf.svc.maintenance
Certainty : 100%
Affects : svc:///application/management/eshm/osc:default
Status : faulted and taken out of service

Resource
FMRI : "svc:///application/management/eshm/osc:default"
Status : faulted and taken out of service

Description : Service svc:/application/management/eshm/osc:default failed - the
instance is restarting too quickly.

Response : The service has been placed into the maintenance state.

Impact : svc:/application/management/eshm/osc:default is unavailable.

Action : Run 'svcs -xv svc:/application/management/eshm/osc:default' to
determine the generic reason why the service failed, the location
of any logfiles, and a list of other services impacted. Please
refer to the associated reference document at
http://support.oracle.com/msg/SMF-8000-YX for the latest service
procedures and policies regarding this diagnosis.

Cause

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In this Document
Symptoms
Cause
Solution
References


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