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Cannot Connect To Signaling Transfer Point (STP) Via Graphical User Interface (GUI) Application: Discovery Fails (Doc ID 2865678.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 46.6 and later
Tekelec

Symptoms

Cannot connect to the Lab STP to complete the discovery:

 08 Apr 2022 11:44:03:429] INFO : [][POPPG1][INVENTORY] :Crearting new MO
[08 Apr 2022 11:44:06:010] WARN : [][SYSTEM][LOGINTOEAGLE] :com.adventnet.cli.transport.LoginException: exception during logging in Exception in login
at com.adventnet.cli.transport.ssh.sshv2.SshToolsProviderImpl.login(SshToolsProviderImpl.java:645)
at com.adventnet.cli.transport.ssh.sshv2.SshToolsProviderImpl.open(SshToolsProviderImpl.java:1027)
at com.adventnet.cli.transport.ssh.SshTransportProviderImpl.open(SshTransportProviderImpl.java:86)
at com.adventnet.cli.CLIResourceManager.getProviderInstance(CLIResourceManager.java:215)
at com.adventnet.cli.CLIResourceManager.updateResourceManager(CLIResourceManager.java:145)
at com.adventnet.cli.CLISession.open(CLISession.java:463)
at com.tekelec.ems.util.LoginToEagle.createSSHConnectionToEagle(LoginToEagle.java:1173)
at com.tekelec.ems.util.LoginToEagle.login(LoginToEagle.java:626)
at com.tekelec.ems.util.LoginToEagle.login(LoginToEagle.java:472)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.isEagleSNMP(InventoryServerProcessing.java:2150)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.addEagle(InventoryServerProcessing.java:900)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.processClientRequest(InventoryServerProcessing.java:428)
at com.tekelec.ems.communicationChannel.server.CommunicationBESession$1.run(CommunicationBESession.java:250)

[08 Apr 2022 11:44:06:010] WARN : [][POPPG1][INVENTORY] :Exception occured
[08 Apr 2022 11:44:06:011] WARN : [][POPPG1][INVENTORY] :java.lang.NullPointerException
at com.tekelec.ems.util.LoginToEagle.createSSHConnectionToEagle(LoginToEagle.java:1514)
at com.tekelec.ems.util.LoginToEagle.login(LoginToEagle.java:626)
at com.tekelec.ems.util.LoginToEagle.login(LoginToEagle.java:472)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.isEagleSNMP(InventoryServerProcessing.java:2150)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.addEagle(InventoryServerProcessing.java:900)
at com.tekelec.ems.eagleConfiguration.ServerModules.ConfigHandler.InventoryServerProcessing.processClientRequest(InventoryServerProcessing.java:428)
at com.tekelec.ems.communicationChannel.server.CommunicationBESession$1.run(CommunicationBESession.java:250)

 

Changes

 New Oracle Communications EAGLE Element Management System (OCEEMS) running on a Virtual Machine (VM)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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