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[PCA 3.x] Error in RabbitMQ Service "No response received" (Doc ID 2879291.1)

Last updated on APRIL 16, 2023

Applies to:

Private Cloud Appliance X9-2 - Version Not Applicable and later
Linux x86-64
This runbook entry is specifically for Rack Installation. It is narrowly covers a specific issue where a service (asr_client, hms, pcadnsmgr, pcaswitchmgr) was missing the Transport/Rabbitmq consumer.



Symptoms

There is a failure/timeout to deliver a message to a component via Transport service.

Example:

Error message:PCA_GENERAL_000012: Error in RabbitMQ service: No response received after 120 seconds to routing key hms.components.get

Similar issue could happens during installation, for example:

PcaFirstBoot.errorMessage - Publish session does not receive message acknowledgement in 1860.0 seconds.

Cause

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In this Document
Symptoms
Cause
Solution
References

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