[PCA 3.x] Support Bundles Fails to Collect Triage Bundle (Doc ID 2903539.1)

Last updated on JANUARY 10, 2023

Applies to:

Symptoms

Collecting support_bundle fails. 

[root@pcamn01 support_bundles]# support-bundles -m triage -sr xxxxx
2022-01-12T05:00:51.904 - support_bundles - INFO - Starting Support Bundles
2022-01-12T05:00:51.947 - support_bundles - INFO - Locating filter-logs Pod
2022-01-12T05:00:51.967 - support_bundles - INFO - Executing command -
['python3', '/usr/lib/python3.6/site-packages/filter_logs/triage.py', '-sr','xxxxx']
2022-01-12T05:00:57.092 - support_bundles - INFO - ('Error running Filter
Logs to collect triage bundles: %s', UnboundLocalError("local variable 'triage_data' referenced before assignment",))
2022-01-12T05:00:57.092 - support_bundles - INFO - Finished running Support Bundles

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.