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XSCF fails to boot with error REBOOT: COUNTER ERROR (System backup memory) (Doc ID 2905017.1)

Last updated on OCTOBER 31, 2022

Applies to:

Fujitsu SPARC M12-2 - Version All Versions to All Versions [Release All Releases]
Fujitsu SPARC M12-2S - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

when seen from XSCF Serial Management console, we see XSCF stops booting after the error 

REBOOT: COUNTER ERROR (System backup memory)
(reason=0x00 counter=0 threshold=3 bupmem_counter=4 factor=0080008f)

========XSCF Serail console output ==================

[ 1546.350312] ===== DEBUG =====

[ 1546.384901] FMEM bank/reset : 0080
[ 1546.430597] timeout control : 008f
[ 1546.476383] =================
1.FMEM(NAND) Test >> OK
Booting : [1/1]
Starting udev: [ OK ]
Setting hostname localhost: [ OK ]
Checking filesystems
Checking all file systems.
[ OK ]
Mounting local filesystems: [ OK ]
Enabling /etc/fstab swaps: [ OK ]
SP-FIRM start
mount_phram.sh -- complete
log_write_reduce.sh -- complete
kexec_setting -- complete
tracerotate.sh -- complete
USB-SSD Initialize -- error
USB-SSD Test
>> Error 2022-10-21 03:14:16 NAND (ErrorCode:15070388)
Diag: NAND FMEM Fsck Error
<Result:00000008>
remount_usbssd.sh -- complete
init: rc3 main process (1423) ki
localhost login: Entering non-interactive startup
-- process stoped (spinit)
Sending all processes the TERM sinit: console main process (1809
localhost login: Sending all processes the KILL sinit: console main process (1827
localhost login: Saving random seed: [ OK ]
Sync file systems
Unmounting file systems: [ OK ]
mount: /dev/shm [ 1619.076900] ff72e000: 00000000 00010000 00000000 00000000
[ 1619.142587] ff72e010: 00000000 00000000 00000000 00000000
[ 1619.208277] ff72e020: 00000000 ff8d00f8 00000020 00008008
[ 1619.273953] ff72e030: 00000000 007f0003 007f0003 00000000
[ 1619.339633] ff72e040: 05f30000 10101010 00000000 00000000
[ 1619.406377] Starting new kernel
setup_arch: bootmem
mpc85xx_rdb_setup_arch()
arch: exit

[ 1675.199315] ===== DEBUG =====
[ 1675.233905] FMEM bank/reset : 0080
[ 1675.279600] timeout control : 008f
[ 1675.325385] =================
1.FMEM(NAND) Test >> OK
Booting : [1/1]
REBOOT: COUNTER ERROR (System backup memory)
(reason=0x00 counter=0 threshold=3 bupmem_counter=4 factor=0080008f)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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