[PCA 3.x] ASR Activation Fail Because ASR Payload is Stripped and 500 Internal Server Error being returned to the PCA asr-client
(Doc ID 2909866.1)
Last updated on MAY 07, 2024
Applies to:
Private Cloud Appliance X9-2 - Version Not Applicable to Not Applicable [Release NA]Information in this document applies to any platform.
Symptoms
During ASR Registration, the registration process does not complete during the Activation phase. Both Service Enclave (GUI) and PCA-ADMIN (CLI) fail to set up ASR Service.
This particular problem is seen using Direct Connection (without Proxy and without ASR Manager).
The Error from Loki log:
Changes
None
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |