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[PCA 3.x] ASR Activation Fail Because ASR Payload is Stripped and 500 Internal Server Error being returned to the PCA asr-client (Doc ID 2909866.1)

Last updated on MAY 07, 2024

Applies to:

Private Cloud Appliance X9-2 - Version Not Applicable to Not Applicable [Release NA]
Information in this document applies to any platform.

Symptoms

During ASR Registration, the registration process does not complete during the Activation phase. Both Service Enclave (GUI) and PCA-ADMIN (CLI) fail to set up ASR Service.
This particular problem is seen using Direct Connection (without Proxy and without ASR Manager).

The Error from Loki log:

 

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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