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HSM: Cannot Stage In Files, scsi_init_pkt() failure (Doc ID 2913691.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 6.1.6 and later
Information in this document applies to any platform.

Symptoms

Customer stated that due to a hardware issue with the previous server, they needed to re-install HSM on new server and storage hardware.

Oracle HSM starts fine with all the tape hardware recognized successfully.

However when they try to stage/read in any file, the tape is loaded, the device log shows it reads 1MB and then it stops. 

The /var/opt/SUNWsamfs/trace/sam-stagerd trace file showed the following entries:

 

Changes

Customer moved off of a Dell PowerEdge R730, with Intel Xeon E5-2637v3, using 2x dual-port QLogic QLE2662 16Gb fibre channel adapters, running Solaris 11.3 with Oracle HSM in version 6.1-04...to a new configuration on a Dell PowerEdge R7515, with AMD EPYC 7262 using 2x dual-port Emulex LightPulse LPe31002-M6-D 2-Port 16Gb fibre channel adapters, running Solaris 11.4.50.126.3 with Oracle HSM 6.1-06 (6.1.67).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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