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Call Drops At 15mins (Doc ID 2920390.1)

Last updated on APRIL 17, 2024

Applies to:

Acme Packet 3900 - Version S-Cz8.4.0 and later
Information in this document applies to any platform.

Symptoms

Call drops after refresher invite. The issue happens when the refresher re-invite comes to SBC and SBC also sends a refresher as there is session timer profile created on SBC

 

----------------INV--------->
                                          ------------INV---------->
                                            <----200OK---------------

---------------ACK------->

-------------INV-----------> =======================================> SBC dropping this invite

Cause

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In this Document
Symptoms
Cause
Solution


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