ILOM FMA fault - ILOM-8000-4T - The Service Processor power-on self test failing for RTC battery (Doc ID 3019633.1)

Last updated on MAY 08, 2024

Applies to:

Symptoms

ILOM FMA shows below fault:

-bash-4.2$ cat @usr@local@bin@fmadm_faulty.out

------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
1970-01-01/09:01:27 36c8ade7-e45d-49cc-f6bf-a34aa0af148b ILOM-8000-4T Critical

Problem Status : open
Diag Engine : fdd 1.0
System
Manufacturer : Oracle Corporation
Name : Exadata X9M-2
Part_Number : Exadata X9M-2
Serial_Number : XXXXXXXXX

System Component
Manufacturer : Oracle Corporation
Name : ORACLE SERVER X9-2L
Part_Number : 8207534
Serial_Number : XXXXXXXXXX
Firmware_Manufacturer : Oracle Corporation
Firmware_Version : (ILOM)5.0.2.21 r140740,(BIOS)62030400
Firmware_Release : (ILOM)2021.05.07,(BIOS)2021.04.29

----------------------------------------
Suspect 1 of 1
Problem class : fault.chassis.device.sppost
Certainty : 100%
Affects : /SYS/MB
Status : faulted

FRU
Status : faulty
Location : /SYS/MB
Manufacturer : Oracle Corporation
Name : ASM,MTHRBD,2U
Part_Number : 8207825
Revision : 09
Serial_Number : 465136N+XXXXXXXXXX
Chassis
Manufacturer : Oracle Corporation
Name : ORACLE SERVER X9-2L
Part_Number : 8207534
Serial_Number : XXXXXXXXXX

Description : The Service Processor power-on self test has detected a
problem.

Response : The service-required LED may be illuminated on the affected
FRU and chassis.

Impact : The Service Processor may not be able to perform necessary
functions to power on, monitor, or manage the system.

Action : Please refer to the associated reference document at
http://support.oracle.com/msg/ILOM-8000-4T for the latest
service procedures and policies regarding this diagnosis.

And ereport shows:

1970-01-01/09:01:10 ereport.chassis.sp.post.i2c.probe@/SYS/MB
detected-by = hwdiag
test_name = test_i2c
component_name = /SYS/MB/RTC
chip = DS1338
system_component_firmware_versions = (ILOM)5.0.2.21 r140740,(BIOS)62030400

Changes

 None

Cause

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