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Oracle ZFS Storage Appliance: Oracle ASR: Warning - Unable to Create Service Request (Doc ID 3054575.1)

Last updated on OCTOBER 24, 2024

Applies to:

Oracle ZFS Storage ZS9-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS5-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 ASR is not created, email notification is sent to customer with the following notification:

Subject:Oracle ASR: Warning - Unable to Create Service Request
Hostname: <Asset Hostname>

Serial#: <Asset Serial Number>

Oracle Auto Service Request (ASR) was unable to create Service Request because:
The asset is not activated for Oracle ASR.

Please use My Oracle Support https://support.oracle.com for assistance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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