E-SBC: Sysmand crash followed by drop to shell prompt (Doc ID 3066861.1)

Last updated on JANUARY 14, 2025

Applies to:

Symptoms

A Sysmand process crash is observed when any widget was added with default ‘Auto Refresh Interval’ of 30 seconds in the GUI for E-SBC. This is seen to be affecting 920p7 and above versions.

If there was a reboot, either due to manual intervention or auto-reboots, this will be followed by bootup process for SBC recovery. At this stage, instead of leading to the user prompt, the SBC would crash and get into the shell mode.

Starting Mocana...

Starting sysmand...

---------------------------------------------------------

This product contains third-party software provided under

one or more open source licenses. Type "show about" after

logging in for full license details.

---------------------------------------------------------

Dec 25 19:48:40.800aborting...

0x2f8f8000 Process sysmand id=0x7fffe1ce8700

TimeoutQueue: 0x2f8f9b98 count=0 expire=10:53:40.043

0 Services:

ERROR: waitpid rc -1 incorrect wrt pid 4884

child pid 4884 exited

errno=0xa :: No child processes

Net-Net application exited [6]

Unclean process exit...

Saving crashlog, please wait...

...crashlog complete - /opt/crash/crashlogs.1xxxxxxxx3.gz

Dropping to shell...

Changes

Every widget that is added in the GUI will come with a default ‘Auto Refresh Interval’ value of 30 seconds. This can be modified in the GUI as needed.

Cause

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