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13057 - Export Generation Failed and 13058 - Export TransferFailed (Doc ID 3078974.1)

Last updated on APRIL 08, 2025

Applies to:

Oracle Communications User Data Repository - Version UDR 12.4 and later
Information in this document applies to any platform.

Symptoms

Alarm Event SET due to provexport was unable to locate files to be exported.

SERVER EVENT_NUMBER SEVERITY PRODUCT     PROCESS  TYPE  INSTANCE  NAME                                 DESCR
noama  13057               MAJOR      Provisioning provexport PROV provexport Export Generation Failed      Provisioning export failed due to failure to generate export log - See the trace log for error details.
noama  13058               MAJOR      Provisioning provexport PROV provexport Export TransferFailed           Provisioning export operation failed due to a file transfer error for the export log. Failed to transfer file from remote host or failed to transfer file to remote host - see trace log for details.

Cause

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In this Document
Symptoms
Cause
Solution


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