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Activation Delay May Prevent Customer to Add New Support Identifier (SI) to their My Oracle Support (MOS) Account Immediately (Doc ID 1070417.1)

Last updated on JULY 31, 2020

Applies to:

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Information in this document applies to any platform.


This note explains the reason why you may receive notification 'Error: Cannot Add Support Identifier, SI is not valid or does not allow registration' after clicking on 'request access' in MOS and indicates how to avoid this.


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