Activation Delay May Prevent Customer to Add New Support Identifier (SI) to their My Oracle Support (MOS) Account Immediately
Last updated on APRIL 06, 2017
Applies to:My Oracle Support - Version 18.104.22.168.0 to 22.214.171.124.0
Information in this document applies to any platform.
This note explains the reason why you may receive notification 'Error: Cannot Add Support Identifier, SI is not valid or does not allow registration' after clicking on 'request access' in MOS and indicates how to avoid this.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms