Activation Delay May Prevent Customer to Add New Support Identifier (SI) to their My Oracle Support (MOS) Account Immediately (Doc ID 1070417.1)

Last updated on APRIL 06, 2017

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.2.0.0.0
Information in this document applies to any platform.

Symptoms

This note explains the reason why you may receive notification 'Error: Cannot Add Support Identifier, SI is not valid or does not allow registration' after clicking on 'request access' in MOS and indicates how to avoid this.

Cause

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