My Oracle Support Banner

Activation Delay May Prevent Customer to Add New Support Identifier (SI) to their My Oracle Support (MOS) Account Immediately (Doc ID 1070417.1)

Last updated on JULY 02, 2018

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.2.0.0.0
Information in this document applies to any platform.

Symptoms

This note explains the reason why you may receive notification 'Error: Cannot Add Support Identifier, SI is not valid or does not allow registration' after clicking on 'request access' in MOS and indicates how to avoid this.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.