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Support Identifier (SI) with Enterprise Linux Network Support Service Only Does Not Give Access to My Oracle Support (Doc ID 1080123.1)

Last updated on AUGUST 18, 2020

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.2.0.0.0
Information in this document applies to any platform.

Symptoms

When trying to add a Support Identifier (SI) with Enterprise Linux Network Support service only to your user account in My Oracle Support (MOS), you will get the message 'This Support Identifier does not allow registration’. The SI will not allow you to benefit from technical support directly via Oracle

Cause

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In this Document
Symptoms
Cause
Solution

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