Error: Cannot Add Support Identifier (SI) When Adding to My Oracle Support User Profile (Doc ID 1102559.1)

Last updated on MAY 01, 2017

Applies to:

My Oracle Support - Version 3.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

This note explains the reasons why you receive the notification 'Error: Cannot Add Support Identifier. Support Identifier xxxxxxxx is not valid or does not allow registration' when trying to add a SI to your user account and how to solve this.

Cause

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