Error: Cannot Add Support Identifier (SI) When Adding to My Oracle Support User Profile

(Doc ID 1102559.1)

Last updated on MAY 04, 2018

Applies to:

My Oracle Support - Version and later
Information in this document applies to any platform.


This note explains the reasons why you receive the notification 'Error: Cannot Add Support Identifier. Support Identifier xxxxxxxx is not valid or does not allow registration' when trying to add a SI to your user account and how to solve this.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms