My Oracle Support Banner

Support Identifier (SI) for ASFU/ESL License Does Not Give Access to My Oracle Support (Doc ID 1103585.1)

Last updated on DECEMBER 15, 2023

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.2.0.0.5
Information in this document applies to any platform.

Symptoms

When trying to add an ASFU/ESL SI to your user account in My Oracle Support (MOS), you will get the message 'This Support Identifier does not allow registration’. The SI will not allow you to benefit from technical support directly via Oracle.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.