Service Request section is empty or unable to locate a Service Request
(Doc ID 1151523.1)
Last updated on AUGUST 05, 2019
Applies to:My Oracle Support - Version 18.104.22.168.0 to 22.214.171.124.5
Information in this document applies to any platform.
You are able to login to My Oracle Support but notice the section "Service Requests" has limited or no information displayed. Your “Service Request” section is empty or the Service Request number you are looking for cannot be found. You have verified you have active support and you have privileges to view/open new Service Requests.
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