User Receives Error Messages Or My Oracle Support is Not Functioning Correctly (Doc ID 1153354.1)

Last updated on MAY 31, 2017

Applies to:

My Oracle Support - Version 3.2.0.0.5 to 3.2.0.0.5
Information in this document applies to any platform.

Symptoms

Users may sometimes receive unexpected error messages or My Oracle Support is not functioning correctly. Some of the following situations may be resolved by clearing your Cache:

Grayed out buttons/dropdowns
Unexpected error messages
Long Processing time
Missing information

Cause

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