How to Approve User In "User is Pending" status if the Pending Users list is empty (Doc ID 1253855.1)

Last updated on AUGUST 01, 2023

Applies to:

My Oracle Support - Version 3.0.0 to 3.2.0.0.0
Information in this document applies to any platform.

Goal

A user shows as ''User is pending'' on the Manage Users list on My Oracle Support. The Pending User list has no Pending Users. A check in ISP (Internal Support Portal) shows that the user is Active and Approved. This document covers procedure on how to fix such issues.

Solution

	To view full details, sign in with your My Oracle Support account.
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In this Document

Goal

Solution

References

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How to Approve User In "User is Pending" status if the Pending Users list is empty (Doc ID 1253855.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!