How to Change the Status of " Pending" to " Pending Oracle Approval" for the First Time Requestor of a Support ID
Last updated on DECEMBER 20, 2017
Applies to:My Oracle Support - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
If an existing User on My Oracle Support requests access to a new Support Identifier (SI), the User status for this SI will be "Pending". The first time a User requests access to an SI they will be approved by Oracle's CUA_APPROVAL team with status of " Pending Oracle Approval". This document will help the first time requestor change their status from "Pending" to " Pending Oracle Approval", then the CUA-Approval team will take action accordingly.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms