User With Administrator Access Unable To Login To My Oracle Support Due To An Old Account/Email Or Incorrect Username (Doc ID 1329542.1)

Last updated on AUGUST 24, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

How an Administrator for a Support Identifier (SI) can request for assistance if they are unable to login to My Oracle Support (MOS) due to updated or incorrect email or username.

Solution

Sign In with your My Oracle Support account

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