User With Administrator Access Unable To Login To My Oracle Support Due To An Old Account/Email Or Incorrect Username

(Doc ID 1329542.1)

Last updated on AUGUST 24, 2017

Applies to:

My Oracle Support - Version and later
Information in this document applies to any platform.


How an Administrator for a Support Identifier (SI) can request for assistance if they are unable to login to My Oracle Support (MOS) due to updated or incorrect email or username.


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