“Unknown Error” When Trying To Remove Or Update A User For A Support Identifier In My Oracle Support

(Doc ID 1341406.1)

Last updated on DECEMBER 19, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

When an Administrator attempts to remove or update a user from a Support Identifier in My Oracle Support, they are getting “Unknown Error” and unable to perform the user profile changes.

Solution

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