“Unknown Error” When Trying to Remove or Update a User on a Support Identifier in My Oracle Support
(Doc ID 1341406.1)
Last updated on MAY 12, 2021
Applies to:My Oracle Support - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When a Customer Support Administrator (CUA) attempts to remove or update a user from a Support Identifier in My Oracle Support (MOS), they are getting “Unknown Error” and unable to perform the user profile changes.
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