After Submitting a Reopen Request Via My Oracle Support, How To Expedite the Issue If There Has Been No Response From the Engineer To Reopen (Doc ID 1352402.1)

Last updated on OCTOBER 30, 2019

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

To Identify what steps can be taken to expedite a Reopen Request when the first request has not be actioned

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In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.