After Submitting a Reopen Request Via My Oracle Support, How To Expedite the Issue If There Has Been No Response From the Engineer To Reopen (Doc ID 1352402.1)

Last updated on FEBRUARY 01, 2016

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

To Identify what steps can be taken to expedite a Reopen Request when the first request has not be actioned

Solution

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