What To Do If A Pending User Has a Company Name or Email Domain that Doesn't Match the Company Name For The Support Identifier? (Doc ID 1360064.1)

Last updated on JUNE 21, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

 To identify what steps can be taken by a user if they are listed as "Pending"  under a Support Identifier (SI) that has no Customer User Administrator (CUA) and an email account which does not match that of the SI company name.

Solution

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