Last updated on SEPTEMBER 12, 2017
Applies to:My Oracle Support - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
To identify what steps can be taken by a user if they are listed as "Pending" under a Support Identifier (SI) that has no Customer User Administrator (CUA) and an email account which does not match that of the SI company name.
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