Unable To download media due to a Country Location error

(Doc ID 1361318.1)

Last updated on JUNE 26, 2016

Applies to:

My Oracle Support - Version and later
Information in this document applies to any platform.


1. To identify why the user is receiving the error: " Thank you for accessing Oracle Software Delivery Cloud. Due to your country location, we are unable to process your request. If you have active license, please raise a service request via My Oracle Support or call support hotline to order physical media." when trying to download from Oracle Software Delivery Cloud
2.What steps the customer can take to obtain the media required


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