How Patches and Updates Entitlement Works - Why Am I Unable to Download This Patch?
(Doc ID 1369860.1)
Last updated on MARCH 07, 2022
My Oracle Support Oracle Communications EAGLE (Hardware) - Version EAGLE 46.0 to EAGLE 46.0 [Release EAGLE 46.0] PeopleSoft Cloud Manager - Version 10 to 10 [Release 8.4] Oracle Communications EAGLE (Hardware) - Version EAGLE 46.7 to EAGLE 46.7 [Release EAGLE 46.0] Primavera P6 Professional Project Management - Version 18.8 to 18.8 [Release 18.8] Information in this document applies to any platform.
Cloud / CRM on Demand: This information does not apply to Cloud or CRM On Demand usage as these environments are managed and patched directly by Oracle cloud operations teams. Any downloads needed for Cloud or CRM On Demand are provided directly through the cloud applications themselves and not via My Oracle Support (MOS) or Oracle Technology Network (OTN)
Cloud and Non-Cloud Software: If your organization has both cloud and non-cloud software, you must add a non-cloud CSI to your MOS profile in order to download patches for those on-premise products.
ExaCC and ExaCS: Exadata Cloud at Customer (ExaCC) and Exadata Cloud Services (ExaCS) customers have access to both regular SW patches and patches that are available only with Extended Support.
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