My Oracle Support Temporary / Reset Password Email Was Not Received (Doc ID 1370205.1)

Last updated on AUGUST 06, 2015

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
OSS Support Tools - Version 3.2 to 3.2
Information in this document applies to any platform.

Goal


Question:

User clicked on Forgot Password in My Oracle Support login and system says email has been sent but why is the User not receiving the My Oracle Support temporary/reset password email?

Solution

Sign In with your My Oracle Support account

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