My Oracle Support Banner

Whom to Contact for Questions Regarding Support Identifiers (SI), Contracts and/or Licenses? (Doc ID 1413758.1)

Last updated on SEPTEMBER 18, 2018

Applies to:

My Oracle Support - Version and later
Information in this document applies to any platform.


This document provides information on whom to contact if you have questions regarding Support identifiers (SI), contracts and/or licenses. Could be also used when can not create a Service Request (SR).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. For questions regarding Software and/or Hardware Support Identifier (SI) and Contracts:
 2. For questions regarding Cloud Services Support Identifier (SI) and Contracts:
 3.  For Oracle Partners
 4. For questions regarding Licenses:
 5. For contacting your Account Manager:

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.