Is the Option to Reopen a Service Request Under An Expired Support Identifier (SI) Available in My Oracle Support (MOS)?
Last updated on NOVEMBER 08, 2016
Applies to:My Oracle Support - Version 126.96.36.199.0 to 188.8.131.52.0
Information in this document applies to any platform.
To identify if the user is given the option to reopen a closed Service Request under an expired Support Identifier (SI).
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