Is the Option to Reopen a Service Request Under An Expired Support Identifier (SI) Available in My Oracle Support (MOS)? (Doc ID 1416034.1)

Last updated on OCTOBER 14, 2021

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

To identify if the user is given the option to reopen a closed Service Request under an expired Support Identifier (SI).

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In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.