Email is not Received when Resetting Password in My Oracle Support (Doc ID 1431813.1)

Last updated on JUNE 12, 2014

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Goal

This documents describes to customers how to proceed when reset emails for passwords are not received and known workarounds do not solve the issue.

Solution

Sign In with your My Oracle Support account

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