Unable to Access My Oracle Support (MOS) - Error 401--Unauthorized (Doc ID 1486415.1)

Last updated on FEBRUARY 13, 2015

Applies to:

My Oracle Support - Version 2.0.4 to 3.3.1.0.0
Information in this document applies to any platform.
When trying to access My Oracle Support (MOS), customer receives the following error:

Unable to Access MOS - Error 401--Unauthorized

Goal

 Customer should be able to access My Oracle Support (MOS).

Solution

Sign In with your My Oracle Support account

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