My Oracle Support Banner

Unable To View "Request Access" Button From My Account (Doc ID 1489972.1)

Last updated on OCTOBER 05, 2021

Applies to:

My Oracle Support - Version 3.3.1.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Symptoms

User is trying to add a Customer Support Identifier (SI) in profile but "Request Access button" is not visible nor the list of the SIs the user has access to

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.