Unable To View "Request Access" Button From My Account (Doc ID 1489972.1)

Last updated on MARCH 21, 2016

Applies to:

My Oracle Support - Version 3.3.1.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Symptoms

User is trying to add a Customer Support Identifier (SI) in profile but "Request Access button" is not visible nor the list of the SIs the user has access to

Cause

Sign In with your My Oracle Support account

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