My Oracle Support Certification Search - Frequently Asked Questions (Doc ID 1491004.1)

Last updated on JANUARY 30, 2020

Applies to:

Support Tools
Information in this document applies to any platform.

Purpose

See Doc ID 1945326.2 (How to Use My Oracle Support Certifications) for more detail.

Questions and Answers

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In this Document

Questions and Answers

1. What are certifications?

2. How can I find a product by name?

3. Why is the platform dropdown disabled?

4. How can I search by platform, instead of by product and release?

5. Why are there values in the platform list of values when I search some Oracle Database releases (such as 11.1.0.5), but no platform values when I search for other Oracle Database releases (such as 9.2.0.1)?

6. Why can't I find the certification information that I need? How do I get help with My Oracle Support certification search?

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