Changing Service Requests from an Expired Support Identifier (SI) to a Valid Support Identifier (SI) (Doc ID 1529937.1)

Last updated on OCTOBER 22, 2021

Applies to:

My Oracle Support - Version 6 and later
My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Clarify Oracle Policy regarding transfer of service requests from expired to new support identifiers (SI)

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In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.