Changing Service Requests from an Expired Support Identifier (SI) to a Valid SI (Doc ID 1529937.1)

Last updated on APRIL 05, 2017

Applies to:

My Oracle Support - Version 6 and later
My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

Clarify Oracle Policy regarding transfer of service requests from expired to new support identifiers (SI)

Solution

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