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Oracle Support Essentials Series - Service Request Flow and Best Practices (Doc ID 1540335.1)

Last updated on JUNE 24, 2019

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

Service Request Flow and Best Practices is for customers who want to gain a thorough understanding of Service Requests (SRs). This presentation delivers an overview of the Service Request flow, tips and best practices to save time and avoid delays, how to create a well-formed SR, how and when to request management attention to your SR and how to manage and update your SRs.

 Register and attend the Oracle Support (OS) Essential Session for Service Request Flow and Best Practices.

 Select from the available times below and register today - Alternatively, we provide a recorded session and .pdf version of the training material for immediate use. Select your preferred language link to play the recorded session and/or download the .pdf.

 English ] [Español[Português]

LanguageRegisterYour Local TimeUS EasternCentral EuropeSingapore
English Jul 17, 2019 01:00 PM Jul 17, 2019 07:00 PM Jul 18, 2019 01:00 AM
English Jul 18, 2019 01:00 AM Jul 18, 2019 07:00 AM Jul 18, 2019 01:00 PM
English Jul 25, 2019 10:00 AM Jul 25, 2019 04:00 PM Jul 25, 2019 10:00 PM
English Aug 20, 2019 01:00 AM Aug 20, 2019 07:00 AM Aug 20, 2019 01:00 PM
English Aug 22, 2019 10:00 AM Aug 22, 2019 04:00 PM Aug 22, 2019 10:00 PM
English Aug 28, 2019 10:00 AM Aug 28, 2019 04:00 PM Aug 28, 2019 10:00 PM
Spanish Jul 24, 2019 10:00 AM Jul 24, 2019 04:00 PM Jul 24, 2019 10:00 PM
Spanish Aug 22, 2019 10:00 AM Aug 22, 2019 04:00 PM Aug 22, 2019 10:00 PM
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