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My Oracle Support Essentials Webcast Series - Service Request Flow and Best Practices (Doc ID 1540335.1)

Last updated on AUGUST 29, 2018

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

Service Request Flow and Best Practices is for customers who want to gain a thorough understanding of Service Requests (SRs). This presentation delivers an overview of the Service Request flow, tips and best practices to save time and avoid delays, how to create a well-formed SR, how and when to request management attention to your SR and how to manage and update your SRs.

 Register and attend the Oracle Support (OS) Essential Session for Service Request Flow and Best Practices.

 Select from the available times below and register today - Alternatively, we provide a recorded session and .pdf version of the training material for immediate use. Select your preferred language link to play the recorded session and/or download the .pdf.

 English ] [Español[Português-WIP]

LanguageRegisterYour Local TimeUS EasternCentral EuropeSingapore
English Sep 11, 2018 10:00 AM Sep 11, 2018 04:00 PM Sep 11, 2018 10:00 PM
English Sep 18, 2018 01:00 PM Sep 18, 2018 07:00 PM Sep 19, 2018 01:00 AM
English Sep 25, 2018 02:00 AM Sep 25, 2018 08:00 AM Sep 25, 2018 02:00 PM
English Oct 09, 2018 10:00 AM Oct 09, 2018 04:00 PM Oct 09, 2018 10:00 PM
English Oct 16, 2018 02:00 AM Oct 16, 2018 08:00 AM Oct 16, 2018 02:00 PM
English Oct 16, 2018 01:00 PM Oct 16, 2018 07:00 PM Oct 17, 2018 01:00 AM
English Nov 06, 2018 10:00 AM Nov 06, 2018 04:00 PM Nov 06, 2018 11:00 PM
English Nov 13, 2018 01:00 AM Nov 13, 2018 07:00 AM Nov 13, 2018 02:00 PM
English Nov 13, 2018 01:00 PM Nov 13, 2018 07:00 PM Nov 14, 2018 02:00 AM
Spanish Sep 19, 2018 10:00 AM Sep 19, 2018 04:00 PM Sep 19, 2018 10:00 PM
Spanish Oct 10, 2018 10:00 AM Oct 10, 2018 04:00 PM Oct 10, 2018 10:00 PM
Spanish Nov 14, 2018 09:00 AM Nov 14, 2018 03:00 PM Nov 14, 2018 10:00 PM
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