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Oracle Support Essentials Series - Service Request Flow and Best Practices (Doc ID 1540335.1)

Last updated on FEBRUARY 01, 2019

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.


Service Request Flow and Best Practices is for customers who want to gain a thorough understanding of Service Requests (SRs). This presentation delivers an overview of the Service Request flow, tips and best practices to save time and avoid delays, how to create a well-formed SR, how and when to request management attention to your SR and how to manage and update your SRs.

 Register and attend the Oracle Support (OS) Essential Session for Service Request Flow and Best Practices.

 Select from the available times below and register today - Alternatively, we provide a recorded session and .pdf version of the training material for immediate use. Select your preferred language link to play the recorded session and/or download the .pdf.

 English ] [Español[Português]

Language Register Your Local Time US Eastern Central Europe Singapore
English Feb 19, 2019 01:00 PM Feb 19, 2019 07:00 PM Feb 20, 2019 02:00 AM
English Feb 26, 2019 01:00 AM Feb 26, 2019 07:00 AM Feb 26, 2019 02:00 PM
English Feb 26, 2019 10:00 AM Feb 26, 2019 04:00 PM Feb 26, 2019 11:00 PM
Spanish Feb 21, 2019 10:00 AM Feb 21, 2019 04:00 PM Feb 21, 2019 11:00 PM
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