My Oracle Support Essentials Webcast Series - Service Request Flow and Best Practices

(Doc ID 1540335.1)

Last updated on DECEMBER 22, 2017

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

Service Request Flow and Best Practices is for customers who want to gain a thorough understanding of Service Requests (SRs). This presentation delivers an overview of the Service Reqeust flow, tips and best practices to save time and avoid delays, how to create a well-formed SR, how and when to gain management attention to your SR and how to manage and update your SRs.

 Register and attend the OS Essential Session for Service Request Flow and Best Practices.

 Select from the available times below and register today - Alternatively, we provide a recorded session and .pdf version of the training material for immediate use. Select your preferred language link to play the recorded session and/or download the .pdf.

 English ] [Español[Português]

Language Register Your Local Time US Eastern Central Europe Singapore
English Jan 11, 2018 01:00 AM Jan 11, 2018 07:00 AM Jan 11, 2018 02:00 PM
English Jan 11, 2018 10:00 AM Jan 11, 2018 04:00 PM Jan 11, 2018 11:00 PM
English Jan 11, 2018 01:00 PM Jan 11, 2018 07:00 PM Jan 12, 2018 02:00 AM
English Feb 08, 2018 01:00 AM Feb 08, 2018 07:00 AM Feb 08, 2018 02:00 PM
English Feb 08, 2018 10:00 AM Feb 08, 2018 04:00 PM Feb 08, 2018 11:00 PM
English Feb 08, 2018 01:00 PM Feb 08, 2018 07:00 PM Feb 09, 2018 02:00 AM
Spanish Jan 11, 2018 11:00 AM Jan 11, 2018 05:00 PM Jan 12, 2018 12:00 AM
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