My Oracle Support Essentials Webcast Series - Service Request Flow and Best Practices

(Doc ID 1540335.1)

Last updated on JUNE 25, 2018

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

Service Request Flow and Best Practices is for customers who want to gain a thorough understanding of Service Requests (SRs). This presentation delivers an overview of the Service Request flow, tips and best practices to save time and avoid delays, how to create a well-formed SR, how and when to request management attention to your SR and how to manage and update your SRs.

 Register and attend the Oracle Support (OS) Essential Session for Service Request Flow and Best Practices.

 Select from the available times below and register today - Alternatively, we provide a recorded session and .pdf version of the training material for immediate use. Select your preferred language link to play the recorded session and/or download the .pdf.

 English ] [Español[Português]

Language Register Your Local Time US Eastern Central Europe Singapore
English Jul 12, 2018 02:00 AM Jul 12, 2018 08:00 AM Jul 12, 2018 02:00 PM
English Jul 12, 2018 10:00 AM Jul 12, 2018 04:00 PM Jul 12, 2018 10:00 PM
English Jul 12, 2018 01:00 PM Jul 12, 2018 07:00 PM Jul 13, 2018 01:00 AM
English Aug 16, 2018 02:00 AM Aug 16, 2018 08:00 AM Aug 16, 2018 02:00 PM
English Aug 16, 2018 10:00 AM Aug 16, 2018 04:00 PM Aug 16, 2018 10:00 PM
English Aug 16, 2018 01:00 PM Aug 16, 2018 07:00 PM Aug 17, 2018 01:00 AM
Spanish Jul 12, 2018 10:00 AM Jul 12, 2018 04:00 PM Jul 12, 2018 10:00 PM
Spanish Aug 16, 2018 10:00 AM Aug 16, 2018 04:00 PM Aug 16, 2018 10:00 PM
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