Oracle Support Essentials [Video]
(Doc ID 1540336.1)
Last updated on JULY 22, 2021
Applies to:My Oracle Support - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Register for a live session:
- My Oracle Support Portal Essentials (for new customers using the My Oracle Support portal)
- Cloud Support Portal Essentials (for new customers using the Cloud Support portal)
- Interactive - ask questions while the instructor teaches the basics of using either the portals.
- Topics include:
- key support terminology
- account settings
- support portal navigation
- searching for the Knowledge Base and participating in the Community
- best practices for creating Service Requests
- and where to find additional support training resources
Recorded session/download a PDF version
- Scroll down
|Session Focus||Register||Your Local Time||US Eastern||Central Europe||Singapore|
|My Oracle Support Portal||Jul 20, 2021 01:00 PM||Jul 20, 2021 07:00 PM||Jul 21, 2021 01:00 AM|
|Cloud Support Portal||Jul 22, 2021 10:00 AM||Jul 22, 2021 04:00 PM||Jul 22, 2021 10:00 PM|
|Cloud Support Portal||Jul 27, 2021 01:00 PM||Jul 27, 2021 07:00 PM||Jul 28, 2021 01:00 AM|
|My Oracle Support Portal||Jul 29, 2021 10:00 AM||Jul 29, 2021 04:00 PM||Jul 29, 2021 10:00 PM|
|Questions? Ask the My Oracle Support Training and Resources Community|
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