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Standard Response Time / SLA For Oracle Technical Support (Doc ID 1547639.1)

Last updated on MAY 05, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

What are the standard response times / Service Level Agreements (SLA) for Service Requests (SR)?
 

Solution

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In this Document
Goal
Solution


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