Oracle Technical Support Policies / Standard Response Times
(Doc ID 1547639.1)
Last updated on OCTOBER 28, 2018
Applies to:My Oracle Support - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
What are the Oracle Support Policies for response times / Service Level Agreements (SLA) for Service Requests (SR)?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document