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How to Create a Non-Technical Service Request (Doc ID 1547952.1)

Last updated on JUNE 14, 2019

Applies to:

My Oracle Support - Version 6 to 6 [Release 6]
Information in this document applies to any platform.
Use this process when a non technical service request is needed. Use this process, rather than contacting an engineer directly. This process ensures that your request is assigned to an active on shift engineer.

Goal

 To assist MOS users with creating non-technical service requests.

Solution

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In this Document
Goal
Solution
 In order to create a non-technical service request, Oracle user should do the following:

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