My Oracle Support is missing icons and buttons images with Internet Explorer 8 and later (Doc ID 1551083.1)

Last updated on AUGUST 24, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Internet Explorer 8 and later is missing the embedded button images in the dashboard

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to https://support.oracle.com
2. The dashboard is not showing some images (ie: the favorites button, the 'More' tab image, search buttons, Twitter and Facebook logos, etc)
3. The images are replaced with red X marks

Cause

Sign In with your My Oracle Support account

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