Tracking Bugs in My Oracle Support when a Service Request Is Closed "Defect Pending" (Doc ID 1564933.1)

Last updated on APRIL 06, 2017

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

To enable customers to track bugs when the associated SR is closed, using the Favorites feature of My Oracle Support.

The help information in the very top-right of the MyOracle Support window covers the use of favorites but does not provide a step-by-step procedure with visual examples.

Solution

Sign In with your My Oracle Support account

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