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Tracking Bugs in My Oracle Support when a Service Request Is Closed "Defect Pending" (Doc ID 1564933.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

My Oracle Support - Version and later
Oracle Public Sector Revenue Management - Version to [Release 2.4]
Information in this document applies to any platform.


To enable customers to track bugs when the associated SR is closed, using the Favorites feature of My Oracle Support.

The help information in the very top-right of the MyOracle Support window covers the use of favorites but does not provide a step-by-step procedure with visual examples.


To view full details, sign in with your My Oracle Support account.

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In this Document
 How to add a Bug to your Favorites
 How to create a Favorites Folder to keep track of Bugs
 How to add Bug Tracker to keep track of Bugs
 How to know when the fix for a Bug has been released

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