Tracking Bugs in My Oracle Support when a Service Request Is Closed "Defect Pending"
(Doc ID 1564933.1)
Last updated on JULY 08, 2019
Applies to:My Oracle Support - Version 18.104.22.168.0 and later
Oracle Public Sector Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.4]
Information in this document applies to any platform.
To enable customers to track bugs when the associated SR is closed, using the Favorites feature of My Oracle Support.
The help information in the very top-right of the MyOracle Support window covers the use of favorites but does not provide a step-by-step procedure with visual examples.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|How to add a Bug to your Favorites|
|How to create a Favorites Folder to keep track of Bugs|
|How to add Bug Tracker to keep track of Bugs|
|How to know when the fix for a Bug has been released|