How to Resolve an Entitlement Issue When Customers Can Not Log a "Hardware" Technical Service Request on My Oracle Support / Sales Lead (Doc ID 1572304.1)

Last updated on MAY 26, 2016

Applies to:

My Oracle Support - Version 6 and later
My Oracle Support - Version 3.2.0.0.0 and later
Information in this document applies to any platform.

Goal

 This document will explain what customers need to do when their serial number is not active or can not be found on My Oracle Support.

 

 

Solution

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