Entitlement issue - Serial Number on Active Support: Unable to Log a Technical Service Request on My Oracle Support
(Doc ID 1572569.1)
Last updated on MAY 23, 2024
Applies to:
My Oracle Support - Version 6 to 6 [Release 6]Information in this document applies to any platform.
Purpose
Clarification and Steps as to Contacting Oracle; with regards to resolving Data issues on Entitled Assets
This document will describe what customers should do when they can not log a Technical SR through My Oracle Support, even though the Asset is supposedly under an active and valid Support Contract
Scope
Details
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In this Document
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| Scope |
| Details |
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