Entitlement issue - Serial Number on Active Support: Unable to Log a Technical Service Request on My Oracle Support
(Doc ID 1572569.1)
Last updated on MAY 23, 2024
Applies to:
My Oracle Support - Version 6 to 6 [Release 6]Information in this document applies to any platform.
Purpose
Clarification and Steps as to Contacting Oracle; with regards to resolving Data issues on Entitled Assets
This document will describe what customers should do when they can not log a Technical SR through My Oracle Support, even though the Asset is supposedly under an active and valid Support Contract
Scope
Details
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Purpose |
Scope |
Details |
References |