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My Oracle Support (MOS) Cloud Services, RFC Number Search is Grayed Out (Doc ID 1572782.1)

Last updated on AUGUST 05, 2024

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Managed Cloud Services Problem Resolution - Version N/A and later
Information in this document applies to any platform.

Goal

How to enable the Search field within the My Oracle Support (MOS) Cloud Services tab? The field is disabled and grayed out.

The Search list-of-value options are RFC Number, Target, RFC Type, Summary, Contact Last Name, and Status.

 

 

Solution

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In this Document
Goal
Solution
References


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