My Oracle Support (MOS) Cloud Services, RFC Number Search is Grayed Out (Doc ID 1572782.1)

Last updated on JULY 31, 2013

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Managed Cloud Services Problem Resolution - Version N/A and later
Information in this document applies to any platform.

Goal

How to enable the Search field within the My Oracle Support (MOS) Cloud Services tab? The field is disabled and grayed out.

The Search list-of-value options are RFC Number, Target, RFC Type, Summary, Contact Last Name, and Status.

 

Solution

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