Service Name or Environment Is Missing, When Creating a Service Request for Managed Cloud Services in My Oracle Support
(Doc ID 1595144.1)
Last updated on APRIL 05, 2017
Applies to:My Oracle Support - Version 6 and later
Information in this document applies to any platform.
This document explains who to contact when you do not see a service name or environment in My Oracle Support during Service Request creation via following steps: 'Create SR' button, 'managed Cloud Services' tab, ‘Identify Managed Cloud Service or Environment’, select either ‘By Environment’ or ‘By Service Hierarchy’.
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