Product List Is Empty During SR Creation on My Oracle Support (Doc ID 1632759.1)

Last updated on JULY 02, 2021

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

The My Oracle Support user cannot create a Technical Service Request (SR) because the product list is empty during SR creation.

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In this Document

Symptoms

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