"You Do Not Have Any Active Support Identifier In Your Profile" Error Message

(Doc ID 1639599.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

User gets error message "Your access to My Oracle Support is restricted because you currently do not have any active Support Identifier in your profile" when log into My Oracle Support (MOS).

Cause

Sign In with your My Oracle Support account

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