My Oracle Support Banner

"You Do Not Have Any Active Support Identifier In Your Profile" Error Message (Doc ID 1639599.1)

Last updated on MAY 17, 2019

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

User gets error message "Your access to My Oracle Support is restricted because you currently do not have any active Support Identifier in your profile" when log into My Oracle Support (MOS).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.