How to Unset or Disable the Expiration Warning Message in My Oracle Support (MOS): Warning - My Oracle Support Access Has Or Will Expire (Doc ID 1663446.1)

Last updated on APRIL 17, 2014

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.
When Users log into My Oracle Support (MOS) a Warning Message appears: My Oracle Support Access has or will expire
This is a new feature in MOS 14.2 and is noted in Document ID 780132.5 My Oracle Support Release Notes

(Settings: My Oracle Support displays message when you login if your account is approaching the time it will go inactive because support identifiers associated with your account have less than a month before they expire. You have the option of setting the message to not re-appear)

This warning message will not keep Users from accessing My Oracle Support (MOS); it is just a warning.

Goal

The instructions will allow a User to unset or disable the Warning Message
 

Solution

Sign In with your My Oracle Support account

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