Graphic Links Inside Knowledge Management (KM) Document Page Have Missing Label For JAWS To Recognize (Doc ID 1905455.1) (Doc ID 1905455.1)

Last updated on FEBRUARY 01, 2016

Applies to:

My Oracle Support - Version and later
Information in this document applies to any platform.


On : using JAWS 15.0.9023

When the user searches certain documents in My Oracle Support (MOS), graphic links inside the document page have missing label for JAWS to recognize

It is expected that the graphics links within a document would appear when using JAWS

The issue can be reproduced at will with the following steps:
1. Type in document number or name in search filed in My Oracle Support using JAWS
2. Open up document
3. Press TAB key to cycle every element until you see a link with missing label.
In JAWS setting center, image option is set off and graphic link is set off.

The issue has the following business impact:
Due to this issue, users cannot can not see the full content of documents when searching MOS using JAWS


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