How can a Pending User Expedite Approval for My Oracle Support? (Doc ID 1908737.1)

Last updated on FEBRUARY 20, 2017

Applies to:

My Oracle Support - Version 6 to 6 [Release 6]
Information in this document applies to any platform.

Goal

How can a user who has been in the status of "pending" for access to a Support Identifier (SI) on My Oracle Support (MOS, support.oracle.com)and has not yet received approval from the Customer User Administrator (CUA) expedite a response?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms