How Can a Customer Receive SR updates To An Email Address Other Than One In Their Profile
(Doc ID 2005829.1)
Last updated on OCTOBER 20, 2020
Applies to:My Oracle Support - Version 184.108.40.206.0 to 220.127.116.11.0
Information in this document applies to any platform.
Is to identify how a customer can receive email updates from an Service Request (SR) on an email address not listed in their profile.
Please note: this change will be effective for that SR only and will not alter customer's profile.
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