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How Can a Customer Receive SR updates To An Email Address Other Than One In Their Profile (Doc ID 2005829.1)

Last updated on OCTOBER 20, 2020

Applies to:

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Is to identify how a customer can receive email updates from an Service Request (SR) on an email address not listed in their profile. 

Please note: this change will be effective for that SR only and will not alter customer's profile.


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